Terms & Conditions

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Non-Attendance, Late Attendance, Cancellations and Refunds

If you do not attend a pre-paid booked class or cancel a booking with less than 24 hours’ notice you will still be charged for the class.
When booking for workshops or special events, please note that we can only provide a full refund (less an admin fee or non-refundable deposit) for cancellations made more than 30 days before the start date. After this, we will refund 50% of the cost of the training (less an admin fee or non- refundable deposit) up until a cut off point of two weeks prior to the event.
Refunds will not be offered on workshops if cancellations are made within two weeks of the training commencing.
If a class or workshop is cancelled by the teacher, you will be offered either a full refund or the option of attending an alternative event and your payment transferred to the new date. This is the only instance that there can be a transfers between workshops or classes.

Privacy & Security Policy and Commitment to Data Security

Your personal information is kept secure. Only authorised employees, and workshop hosts, where applicable (who have agreed to keep information secure and confidential), have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings if you would want to cease receiving information.

Enrolment to Workshops, Treatment Bookings and Classes Waiver

Liability Waiver (automatic on enrolment): Please understand by attendance:
I shall indemnify and hold harmless, Kirsteen Jones, its agents and employees from all liability, losses, costs, claims, damages, and expenses, including lawyer’s fees, arising or claimed to have risen out of personal injuries, death, property damage or loss, sustained by me as a result of participating in one or more of these programmes (Courses, Classes, Workshops, Retreats, Treatment), however caused, including, without limitation, claimed negligence on the part of Kirsteen Jones employees, other participants, or third parties. In addition, I shall indemnify Kirsteen Jones, agents and employees from all liability, losses, costs, claims, damages, and expenses, including lawyer’s fees, relating to claims, injury, or death arising from my own negligence or intentional acts during my participation in this program (including travel to and from the activity sites) and I hereby release and forever discharge Kirsteen Jones, and its agents and employees from all such liability, loss, cost, claims, damages, or expenses.
Travel Contingencies
I understand that the program leaders, and the assigned staff members are acting in their respective capacities as agents of Kirsteen Jones, and hereby waive any and all claims I may have or purport to have against Kirsteen Jones against them individually for losses occasioned by any changes in travel plans, or for the failure of any of the companies providing transportation, hotel, food, tour services, or other goods or services, as applies to the nature of this program, to provide such services on a timely basis or for the failure to provide them at all.
Right to Agenda
Kirsteen Jones has the right to make cancellations, changes, or substitutions in courses, the agenda, or program, assigned staff members, travel arrangements, or arrangements for other services, in the event of causes beyond its reasonable control, significantly changed conditions or changes in the interests of the group.
Statement of Wellbeing
I am physically healthy, and psychologically and emotionally stable. I understand that Kirsteen Jones, and any or all of its employees or representatives, are not medical or psychological professionals, and that the programmes (Courses, Classes, Workshops, Retreats, Treatment), and the practices therein are not a substitute for seeking professional help for any medical, psychological, physical, or emotional issues that may pre-exist or arise throughout my participation in this course.
Medical Release
I understand that I am participating in Yoga, Meditation, Use of Essential Oils, Reiki and other physical activities and waive, release and forever discharge Kirsteen Jones, its agents employees from all such liability, loss, injury, death, cost, claims, damages, or expenses that may occur before, during, or after participation in any and all activities before, after or through the course of the programs. In the event of illness or injury, I hereby authorise the program director or an assigned staff member to obtain emergency or other medical treatment as he or she deems necessary, including the administration of anaesthetics or other medications and surgery, and I hereby assume both any physical risk associated with and responsibility for the cost of such treatment.
Insurance and Medical Expenses
I understand it is my responsibility to obtain and keep in force adequate health insurance while traveling and I understand and agree I am financially responsible for my own medical expenses.
Personal Property
I am solely responsible for obtaining and keeping safe my personal possessions, documents, money, travel tickets (as needed), and other property. I hereby waive and release Kirsteen Jones from any and all claims for expenses or losses of any nature.
Confidentiality and Non-Disclosure
I certify that all information from Online and Face-to-Face Courses, Classes, Workshops, Retreats is held in strictest confidence. This includes personal information, stories, or experiences shared in confidence by other participants in sessions or in private conversation with other participants.
Media Release
I understand that Kirsteen Jones, its representatives, and affiliates are filming and / or taking photographs in classes, workshops or events for Kirsteen Jones and / or additional artistic / promotional use.